Quality Assurance Specialist

Job purpose

Quality Assurance (QA) Specialist works closely with various departments of the Road Home to ensure grant compliance and the accurate tracking and reporting of data. The QA Specialist engages in research related to federal regulations, conducts frequent internal audits, reconciles data across multiple systems, maintains records, and completes internal reports. This position requires a high degree of organization, attention to detail, and the ability to learn new tasks. This passionate self starter will work for an agency that is both the state’s largest nonprofit housing provider and the state’s largest homeless shelter where assistance is provided to individuals and families experiencing homelessness.

Duties and responsibilities

  • Collaborate with program supervisor in ensuring program fidelity, documentation accuracy, and interdepartmental collaboration
  • Collect and analyze data to include in internal reports
  • Maintain an organized filing system and develop mechanisms to improve existing systems
  • Ensure that processes are efficient, streamlined, and mission-focused
  • Other duties as assigned

Quality Assurance Specialist

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